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What if I have any other questions?

We have a team of friendly advisers who are experienced at discussing confidential matters – one of the team will be pleased to answer any questions you have about our DNA testing service. Call our customer services team free on 0800 043 1987. Mondays 8.30am-7.00pm Tuesday-Friday 8.30am-6.00pm: we have extended opening hours to help ensure that you can speak to someone at Cellmark when it's convenient for you. You can also email us at info@cellmark.co.uk.


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What is a paternity test?


What is DNA?


How does DNA testing work?


Why is a paternity test more conclusive if the child's mother is included?


What is a 'Home' paternity test?


How much is a DNA test?


If I order home DNA test, when will I receive the sampling kit?


Does the home DNA test arrive in discreet packaging?


What does a DNA@Home DNA test contain?


How do I use home DNA test kit?


Does it matter if I can’t take all the samples at the same time?


How long does the DNA test take?


What if I have any other questions?


Is relationship testing ever inconclusive?